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CPC Helpline Number – Income Tax dept, Bangalore with FAQs

To assist taxpayers CPC has established Customer care helpline, a limited call center service at ITD-CPC, Bangalore for queries related to ITR-V Receipt Status, Refund /Refund re-issue, Rectification, Income tax /PAN/TAN, e-Filing of returns, e-Filing Login, Form 26AS and Form 16.

CA Sandeep Kanoi

To assist taxpayers CPC has established Customer care helpline, a limited call center service at ITD-CPC, Bangalore for queries related to ITR-V Receipt Status, Refund /Refund re-issue, Rectification, Income tax /PAN/TAN, e-Filing of returns, e-Filing Login, Form 26AS and Form 16.

Taxpayer queries at CPC, Bangalore will be answered  between 8:00 AM to 8 PM. The service will be available in English, Hindi and Kannada.

Taxpayer can also Call ASK for their queries on toll free number 1800 180 1961.

Other Customer Care Helpline Number of CPC based on Type of Queries are as follows :-

Queries Customer Care
ITR-V Receipt Status, 1800-425- 2229

080-22546500

Refund /Refund re-issue
Rectification
Notification & Processing
1800 425 2229
Income tax /PAN/TAN
General Queries
1800 180 1961
e-Filing of returns
e-Filing Login
1800 4250 0025 /

+91 80 2650 0025

PAN / TAN
PAN / TAN updation
+91 20 2721 8080
Form 26AS
Form 16
1800 103 0344

FAQ Related to CPC Helpline Numbers, Email ID and Working Hours

If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then what is the procedure to contact CPC?

Answer: If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then assessee — can call toll free number at 1800-425-2229 or paid number at 080-22546500. Once connected, Press 9 to speak to CPC executive on the IVR response. — can request for Intimation u/s 143(1) and 154 on e-Filing application. LOGIN and GO TO ‘My Account’ → ‘Request for Intimation’.

Under which conditions, assessee needs to contact CPC Bangalore?

Answer:Assessee needs to contact CPC for Processing related matters of Original/ Revised Income Tax Return OR Rectification, Refund/Demand OR Intimation related matters.

What is CPC help line number?

Answer: The helpline numbers for CPC are: Toll free – 1800-425-2229, and Phone Number – 080-22546500

Assessee wants to know e-mail ID for CPC?

Answer: All queries to CPC will be handled at their Helpline Numbers- Toll free – 1800-425-2229, and Phone Number – 080-22546500

Assessee is not able to call on toll free number from abroad?

Answer: If assessee cannot connect to the Toll free number, you can call on +91- 80- 22546500.

What are the working hours of CPC?

Answer: Taxpayers can contact CPC from 8:00am to 8:00pm from Monday to Friday.

(Updated on 02.09.2015 with Information available on Income Tax Website)

Categories: Income Tax

View Comments (1403)

  • pl send the present position of my IT return and fefund of money Rs. 50000+of assessement year 2017-2018 PAN CARD no. AJGPS8137D B.Satyanrayana
    more than one year passed no action is taken to return the TAx of the said amount.
    B. Satyanarayana
    Ex servicemen IAF

  • With due respect it is submitted that my pan card No is EOXPS9455A have filed my income tax return through. My akhnowledgement no is 15468166o230818. Sir my income tax was credited in my account No 091301506460 through NEFT-SBIN518285882614. But the same has been deducted from my given account through NEFTNAMEDIFFERSBIN518285882614 showing the reason that name differ. Dear sir in this regard I want to say that lately I have change my name from shunti to Harsh Vardhan Singh and I have update this name in whole of my documents except my account. In my salary account it is still shunti, however I have filled my income tax return with my updated name I.e Harsh Vardhan Singh because in my service record it is Harsh Vardhan Singh in this regard I am sending my concerned documents (copy attached) keeping in view of the same it is requested either to credited my income tax ammount to my present account which is with my old name I.e account no 091301506460 (ICICI BANK) or to credit this ammount in my new account number I.e 36842702948 (SBI Bank) which is updated with my new name ie Harsh Vardhan Singh .  Resolve issue at your end please 

    Regards

    Harsh Vardhan Singh  

  • Dear sir
    Good day

    Sir my cases efilling 17-18 year mistake .file 26 a.mention business but I m normal seaman working of merchant ship.and also my reissue cases 2016-17.not proceeding both file.pls revert me.

  • I have deposited all income tax of the assessment years 2009-10,2010-11,2011-12 and acknowledgements received from the income tax department yet I am receiving outstanding demands in my name for those years.?

  • SIR, I have submitted ITR V on 3.10.2018 through Speed post No. EN401378466IN S.O. Vanasthalipuram, Hyderabad 500070 and the same is delivered at CPC Bangalure on 5.10.2018. I have not received the acknowledgement. Please verify and advise. Thanks

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