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Circular No. 17/17/2017 – GST

F.No. 349/169/2017-GST
Government of India
M inistry of Finance
Department of Revenue
Central Board of Excise and Customs
GST Policy Wing

New Delhi, Dated the 15th November, 2017

To,

The Principal Chief Commissioners/ Chief Commissioners/ Principal Commissioners / Commissioners of Central Tax (All)

The Principal Director Generals/ Director Generals (All)

Madam/Sir,

Sub – Manual filing and processing of refund claims in respect of zero-rated supplies- reg.

Due to the non-availability of the refund module on the common portal, it has been decided by the competent authority, on the recommendations of the Council, that the application/document/forms pertaining to refund claims on amount of zero-rated supplies shall be filed and processed manually till further orders. Therefore, in exercise of the powers conferred by sub-section (1) of section 168 of the Central Goods and Services Tax Act, 2017 (hereinafter referred to as ‘the CGST Act’) and for the purpose of ensuring uniformity, the following conditions and procedure are laid down for the manual filing and processing of the refund claims:

2.1 As per sub-section (3) of section 16 of the Integrated Goods and Services Tax Act, 2017 (hereinafter referred to as ‘the IGST Act’) read with clause (i) of sub­section (3) and sub-section (6) of section 54 of the CGST Act and rules 89 to 96A of the Central Goods and Services Tax Rules, 2017 (hereinafter referred to as ‘the CGST Rules’), a registered person may make zero-rated supplies of goods or services or both on payment of integrated tax and claim refund of the tax so paid, or make zero-rated supplies of goods or services or both under bond or Letter of Undertaking without payment of integrated tax and claim refund of unutilized input tax credit in relation to such zero rated supplies.

2.2 The refund of integrated tax paid on goods exported out of India is governed by rule 96 of the CGST Rules. The shipping bill filed by an exporter shall be deemed to be an application for refund in such cases. The application shall be deemed to have been filed only when export manifest or export report is filed and the applicant has furnished avalid return in FORM GSTR-3 or FORM GSTR-3B, as the case may be. Upon receipt of the information regarding furnishing of a valid return in FORM GSTR-3 or FORM GSTR-3B, as the case may be, from the common portal, the system designated by the Customs shall process the claim for refund and an amount equal to the integrated tax paid in respect of such export shall be electronically credited to the bank account of the applicant. Any order regarding withholding of such refund or its further sanction respectively in PART-B of FORM GST RFD-07 or FORM GST RFD-06 shall be done manually till the refund module is operational on the common portal.

2.3 The application for refund of integrated tax paid on zero-rated supply of goods to a Special Economic Zone developer or a Special Economic Zone unit or in case of zero-rated supply of services (that is, except the cases covered in paragraph 2.2 above and para 2.4 below) is required to be filed in FORM GST RFD-01A (as notified in the CGST Rules vide notification No. 55/2017 – Central Tax dated 15.11.2017) by the supplier on the common portal and a print out of the said form shall be submitted before the jurisdictional proper officer along with all necessary documentary evidences as applicable (as per the details in statement 2 or 4 of Annexure to FORM GST RFD – 01), within the time stipulated for filing of such refund under the CGST Act.

2.4 The application for refund of unutilized input tax credit on inputs or input services used in making such zero-rated supplies shall be filed in FORM GST RFD-01A on the common portal and the amount claimed as refund shall get debited in accordance with sub-rule (3) of rule 86 of the CGST Rules from the amount in the electronic credit ledger to the extent of the claim. The common portal shall generate a proof of debit (A RN- Acknowledgement Receipt Number) which would be mentioned in the FORM GST RFD-01A submitted manually, along with the print out of FORM GST RFD-01A to the jurisdictional proper officer, and with all necessary documentary evidences as applicable (as per details in statement 3 or 5 of Annexure to FORM GST RFD-01), within the time stipulated for filing of such refund under the CGST Act.

2.5 The registered person needs to file the refund claim with the jurisdictional tax authority to which the taxpayer has been assigned as per the administrative order issued in this regard by the Chief Commissioner of Central Tax and the Commissioner of State Tax. In case such an order has not been issued in the State, the registered person is at liberty to apply for refund before the Central Tax Authority or State Tax Authority till the administrative mechanism for assigning of taxpayers to respective authority is implemented. However, in the latter case, an undertaking is required to be submitted stating that the claim for sanction of refund has been made to only one of the authorities. It is reiterated that the Central Tax officers shall facilitate the processing of the refund claims of all registered persons whether or not such person was registered with the Central Government in the earlier regime.

2.6 Once such a refund application in FORM GST RFD-01A is received in the office of the jurisdictional proper officer, an entry shall be made in a refund register to be maintained for this purpose with the following details –

Table I
S. No.
Applicant’s name
GSTIN
Date of receipt of application
Period to which the claim pertains
Nature of refund –Refund of
integrated tax paid/Refund of unutilized ITC
Amount of refund claimed
Date of issue of acknowledgment in FORM GST RFD-02
Date of receipt of
complete application (as mentioned in FORM GST RFD-02)
1
2
3
4
5
6
7 8 9

2.7 Further, all communication in regard to the FORMS mentioned below shall be done manually, within the timelines as specified in the relevant rules, till the module is operational on the common portal, and all such communications shall also be recorded appropriately in the refund register as discussed in the succeeding paragraphs –

SI.No. FORM Details Relevant provision of the CGST
Rules, 2017
1. FORM GST RFD-02 Acknowledgement Rules 90(1)
and 90(2)
2. FORM GST RFD-03 Deficiency memo Rule 90(3)
3. FORM GST RFD-04 Provisional refund order Rule 91(2)
4. FORM GST RFD-05 Payment advice Rules 91(3), 92(4), 92(5) and 94
5. FORM GST RFD-06 Refund sanction/Rejection
order
Rules 92(1), 92(3), 92(4),
92(5) and 96(7)
6. FORM GST RFD-07 Order for complete adjustment/withholding of
sanctioned refund
Rules 92(1),
92(2) and 96(6)
7. FORM GST RFD-08 Notice for rejection of application for refund Rule 92(3)
8. FORM GST RFD-09 Reply to show cause notice Rule 92(3)

2.8 The processing of the claim till the provisional sanction of refund shall be recorded in the refund register as in the table indicated below –

Table 2

Date of issue of Deficiency Memo in FORM GST RFD-03 Date of
receipt
of reply from the applicant
Date of issue of provisional refund order in FORM GST-RFD-04 Amount of refund claimed Amount of provisional
refund sanctioned
Date of issue of Payment Advice in FORM GST RFD-05
CT ST/UTT IT Cess
1 2 3 4 5 6 7 8 9

2.9 After the sanction of provisional refund, the claim shall be processed and the final order issued within sixty days of the date of receipt of the complete application form. The process shall be recorded in the refund register as in the table indicated below –

Table 3

Date of issue of notice, if any
for
rejection of refund in FORM GST RFD- 08
Date of receipt of reply, if any to SCN in FOR M GST RFD- 09
Date of issue of Refund sanction/ rejection order in FORM GST RFD-06
Total amount of
refund sanctioned
Date of issue of Payment Advice in FORM GST RFD-05
Amount of refund
rejected
Date of issue of order for adjustment of sanctioned refund/ withholding refund in FORM GST RFD-07
 
CT
ST/UTT
IT
Cess
CT
ST/UT T
IT
Cess
1
2
3
4
5
6
7
8
9
10
11
12
13

2.10 After the refund claim is processed in accordance with the provisions of the CGST Act and the rules made thereunder and where any amount claimed as refund is rejected under rule 92 of the CGST Rules, either fully or partly, the amount debited, to the extent of rejection, shall be re-credited to the electronic credit ledger by an order made in FORM GST PMT-03. The amount would be credited by the proper officer using FORM GST RFD-01B (as notified in the CGST Rules vide notification No. 55/2017 – Central Tax dated 15.11.2017) subject to the provisions of rule 93 of the CGST Rules.

3. For the sake of clarity and uniformity, the entire process of filing and processing of refunds manually is tabulated as below:

3.1 Filing of Refund Claims

SI. No. Category of Refund Process of Filing
 1. Refund of I GST paid on export of goods No separate application is required as shipping bill itself will be treated as application for refund.
 2. Refund of IGST paid on export of services / zero rated supplies to SEZ units or SEZ developers Printout of FORM GST RFD­01A needs to be filed manually with the jurisdictional GST officer (only at one place – Centre or State) along with relevant documentary evidences, wherever applicable.
3. Refund of unutilized input tax credit due to the accumulation of credit of tax paid on inputs or input services used in making zero-rated supplies of goods or services or both FORM GST RFD-01A needs to be filed on the common portal. The amount of credit claimed as refund would be debited in the electronic credit ledger and proof of debit needs to be generated on the common portal. Printout of the FORM GST RFD- 01A needs to be submitted before the jurisdictional GST officer along with necessary documentary evidences, wherever applicable.

3.2 Steps to be followed for processing of Refund Claims

Three different refund registers are to be maintained for record keeping of the manually sanctioned refunds – for receipts, sanction of provisional refunds and sanction of final ref unds. The steps are as follows:

Step No. Action to be Taken
Step-1 Entry to be made in the Refund register for receipt of refund applications
Step-2 Check for completeness of application as well as availability of the supporting documents in totality. Once completeness in all respects is ascertained, acknowledgement in FORM GST RFD-02 shall be issued within 15 days from the date of filing of application and entry shall be made in the Refund register for receipt of refund applications
Step-3
  • All communications (issuance of deficiency memo, issuance of provisional and final refund orders, payment advice etc.) shall be done in the format prescribed in the Forms appended to the CGST Rules, and shall be done manually (i.e. not on the common portal) within the timelines prescribed in the rules;
  • Processing for grant of provisional refund shall be completed within 7 days as per the CGST Rules and details to be maintained in the register for provisional refunds. Bifurcation of the taxes to be refunded under CGST (CT) /SGST (ST) /UTGST (UT) /IGST (IT) /Cess shat I be maintained in the register mandatorily;
  • After the sanction of the provisional refund, final order is to be issued within sixty days (after due verification of the documentary evidences) of the date of receipt of the complete application form. The details of the finally sanctioned refund and rejected portion of the refund along with the breakup (CT / ST / UT / IT/ Cess) to be maintained in the final refund register;
  • The amount not sanctioned and eligible for re-credit is to be re-credited to the electronic credit ledger by an order made in FORM GST PMT-03. The actual credit of this amount will be done by the proper officer in FORM GST RFD-01B.

3.3 Detailed procedure for manual processing of refund daims

The detailed procedure for disposal of Refund claims filed manually is as under:

MANUAL PROCESSING OF REFUND
STEPS REMARKS LEGAL PROVISIONS
Filing of refund application in FORM GST RFD- 01A online on the common portal

(only when refund of
unutilized ITC isclaimed)

  • The corresponding electronic credit ledger of CT / ST / UT / IT/ Cess would get debited an and ARN number would get generated.
Rule 89
 Filing of printout of
FORM GST RFD-01A
  • The printout of the A RN along with application of refund shall be submitted manually in the appropriate jurisdiction.
  •  This form needs to be accompanied with the requisite documentary evidences. This Form shall contain the debit entry in the electronic credit ledger of the amount claimed as refund in FORM GST RFD-01A.
 Rule 89(1) –Application

Rule 89(2) – Requisite Documents

Rule 89(3) – Debiting of electronic credit ledger

Initial scrutiny of the

Documents by the proper

officer

  • The proper officer shall validate the GSTIN details on the portal to validate whether return in FORM GSTR-3 or FORM GSTR- 3B, as the case may be, has been filed. A declaration is required to be submitted by the claimant that no refund has been claimed against the relevant invoices.
  • Deficiencies, if any, in documentary evidences
    are to be ascertained and communicated in FORM GST RFD-03 within 15 days of filing of the refund application.
  • Deficiency Memo should be complete in all respects and only one Deficiency Memo shall be given.
  • Submission of application after Deficiency Memo shall be treated as a fresh application.
  • Resubmission of the application, after rectifying the deficiencies pointed out in the Deficiency memo, shall be made by using the ARN and debit entry number generated originally.
  • If the application is not filed afresh within thirty days of the communication of the deficiency memo, the proper officer shall pass an order in FORM GST PMT-03 and re-credit the amount claimed as refund through FORM GST RFD-01B.
Rule 90(2) – 15 day

time for scrutiny

 

Rule 90(3)

Issuance of

Deficiency memo

 

Rule 90(3) – Fresh

refund application

requirement

 

Rule 93(1) – re‑

credit of refund

amount applied for

 

Issue acknowledgement

manually within 15 days in FORM GST RFD-02

• The date of submission of application for which acknowledgement has been given will be considered as the date for ensuring whether the refund application has been sanctioned within the stipulated time
period.
 

Rule 90(2) –

Acknowledgement

Grant of provisional refund

within seven days of issue of

acknowledgement

The amount of

provisional refund shall

be calculated taking into

account the total input

tax credit, without

making any reduction

for credit being

provisionally accepted.

Provisional refund shall

be granted separately for

each head CT / ST / UT

/ IT/ Cess within 7 days

of acknowledgement in

FORM GST RFD-04.

  • Before sanction of the refund a declaration shall be obtained that the applicant has not contravened rule 91(1).
  • Payment advice to be issued in FORM GST RFD-05.
  • Refund would be made directly in the bank account mentioned in the registration.
Rule 91(1) –Requirement of no prosecution for last 5 years

Rule 91(2) –Prima facie satisfaction, seven day requirement

Rule 91(3) – Payment advice, electronic credit to bank account

Detailed scrutiny of the

refund application along with

submitted documents

The officer shall validate

refund statement details

with details in FORM

GSTR 1 (or Table 6A FORM GSTR-available on the

common portal.

The Shipping bill details

shall be checked officer through

ICEGATE SITE

(www.icegate.gov.in)

wherein the officer

would be able to check

details of EGM and

shipping bill by keying

in port name, Shipping

bill number and date.

Further, details of IGST

paid also needs to be verified from FORM

GSTR- 3 or FORM

GSTR- 3B, as the case

may be, filed by the

applicant and it needs to

be verified that the

refund amount claimed

shall be less than the tax

paid on account of zero

rated supplies as per

FORM GSTR-3 or

FORM GSTR- 3B, as

the case may be.

Ascertain what amount

may be sanctioned

finally and see whether

any adjustments against

any outstanding liability

is required (FORM

GST RFD-07 –Part A).

Ascertain what amount

of the input tax credit is

sanction-able, and

amount of refund, if any,

liable to be withheld.

Order needs to be passed

in FORM GST RFD-07

–Part B.

Rule 89(4) –Refund

Amount Calculation

Rule 92(1) –Any

adjustments made in

the amount against

existing demands

Rule 92(2) –

reasons for

withholding of

refunds

If the sanction-able amount is

less than the applied amount

Notice has to be issued

to the applicant in

FORM GST RFD-08.

The applicant has to

reply within 15 days of

receipt of the notice in

FORM GST RFD-09.

Principles of natural

justice to be followed

before making the final

decision.

Final order to be made

in FORM GST RFD06.

Rule 92(3) –Notice

for refund not

admissible / payable

Rule 92(3) –

Requirement of

reply to the notice

within 15 days

Rule 92(3), 92(4),

92(5) –Sanction of

Refund order

Pre-Audit Pre-audit of the

manually processed

refund applications is

not required to be carried out, irrespective

of the amount involved,

till separate detailed

guidelines are issued.

Post-audit of the orders

may however continue

on the basis of extant

guidelines.

Final sanction of refund The proper officer shall

issue the refund order

manually for each head

i.e. CT / ST / UT / IT/

Cess.

Amount paid

provisionally needs to be

adjusted accordingly.

Payment advice is to be

made in FORM GST

RFD-05.

The amount of credit

rejected has to be recredited to the credit

ledger by an order in

FORM GST PMT- 03

and shall be intimated to

the common portal in

FORM GST RFD-

01B.

Refund, if any, will be

paid by an order with

payment advice in

FORM GST RFD-05.

The details of the refund

along with taxpayer

bank account details

shall be manually

submitted in PFMS/[States’] system by the jurisdictional Division’s DDO and a signed copy of the

sanction order shall be

sent to PAO office for

release of payment.

Rule 92(3), 92(4),

92(5) –Sanction of

Refund order

Rule 92(4), 92(5) –

Payment advice

issue

Payment of interest if any
  • Amount, if any, will be paid by an order with payment advice in FORM GST RFD-05.
Rule 94

4. The refund application for various taxes i.e. CT / ST / UT / IT/ Cess can be filed with any one of the tax authorities and shall be processed by the said authority, however the payment of the sanctioned refund amount shall be made only by the respective tax authority of the Centre or State government. In other words, the payment of the sanctioned refund amount in relation to CT / IT / Cess shall be made by the Central tax authority while payment of the sanctioned refund amount in relation to ST / UT would be made by the State tax/Union territory tax authority. It therefore becomes necessary that the refund order issued either by the Central tax authority or the State tax/UT tax authority is communicated to the concerned counter-part tax authority within three days for the purpose of payment of the relevant sanctioned refund amount of tax or cess, as the case may be.

5. It is requested that suitable trade notices may be issued to publicize the contents of this Circular.

6. Difficulty, if any, in implementation of the above instructions may please be brought to the notice of the Board. Hindi version would follow.

(Upender Gupta)

Commissioner (GST)

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2 Comments

  1. Nilesh says:

    If company fail to apply LUT for exporting services without payment of IGST.He is eligible for application of Unutilized input refund ?
    Please help me how to deal with it.

    Thank you
    Nilesh

  2. Chakradhar says:

    Dear Sir,

    While filing GSTR 3B, I have wrongly considered IGST paid on export of goods in outward taxable supplies. Because of that, I am not getting refund of the IGST what I have paid. Please help me how to deal with it.

    Thanking you,
    Chakradhar

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