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Filing GST returns…?? As all GST returns have to be filed online only using either offline GST return tool or punching online on portal, it have all possibilities to get error if you have selected to upload the return using offline GST return tool using either “Excel template” or “CSV files”.

Unfortunately, GST return preparation tool will generate JSON file even if errors contain in the data entered but after uploading the same file on portal after some time you may get error status and you may get frustrated or even miss out the due date of filling the return.

I have complied possible error and suggestions while filing of GST returns;

Sr.No. Possible Error Suggestion/Action to be taken
1 Jason file uploaded successfully with no error report but less invoices updated on GST portal 1. Values accepted only up to 2 decimal point. More than 2 decimal figures will not be updated on online portal. Round up values in this manner only

2. Cross tally total invoice numbers uploaded and reflected in online portal

3. This error is due to wrong GST number of customer in Jason file

4. Cross tally for total turnover details and aggregate turnover details as same is not reflected when Jason file is uploaded

2 GST number is not correct Utmost care must be taken while uploading the details in offline tool for GST numbers. It should be always validated well from GST portal
3 Error in Json structure validation 1. Punching of state name instead of selecting from dropdown in excel utility

2. Multiple tax rate in one invoice but same has punched with single line

3. Wrong Port code or Shipping bill number

4. In case of exports without payment of duty – selecting GST rate other than 0%

5. No special character should be present in any cell

i. Ensure that GSTIN is mentioned in the JSON file.

ii. Ensure that you have uploaded the most recent and correct JSON file in the GST Portal under the correct GSTIN.

iii. If the problem still persists, download the latest version of the GST Offline return tool or GST software and prepare the JSON file

4 No Gross turnover details reflecting after uploading JSON file Cross tally for total turnover details and aggregate turnover details as same is not reflected when Jason file is uploaded. You are required to punch the same online and save the same.
5 No documents issued reflected in Table no. 13 Cross tally for document issued during the period details (Table no.13) as same is not reflected when Jason file is uploaded. You have to update and save and wait for some time to update the same
6 No section data or Gross Turnover is available to process the request If you’re filing a NIL return without any invoices, you need to punch in table no.8 all values to 0 (again) then save the return. Error will be resolved
7 The GSTIN is invalid. Please provide a valid GSTIN 1. Download JSON report and open in Word Doc

2. Search for the error number‘RET191113’

3. You will see the invoices where    the issue has occurred.

4. Note the   invoice numbers

5. Correct the GSTIN and then re-upload to GSTN portal

8 The rate entered is not valid according to the Rate List You must have not entered correct tax rates. Kindly round off the tax rate before uploading the same in excel utility or CSV file.
9 Invoice number does not exist. Please enter a valid Invoice number. Invoice Number should be alphanumeric, a maximum of 16 characters in length, and can contain only ‘-’ or ‘/’ as special characters. Please check that all invoice numbers follow this format.
10 Invoice already exist with different CTIN or same CTIN. Please delete the existing invoice and re-upload again 1. Check if the invoice is already uploaded on govt portal:

2. Ignore the error if the invoice is   uploaded and you don’t need to  make any changes

3. To make changes, delete the old   invoice on the government   portal.

4. Upload the changed invoice with proper JSON file

11 Date is Invalid. Date of invoice cannot be before registration date. 1. This is possible that invoice date you have mentioned is earlier than the date on which your customer has obtained their GSTIN registration.

2. Delete the these invoices

3. Enter these invoices to B2C(S)   section

4. Your client may not be eligible for ITC in such cases

Further, if you are finding out the error from JSON file (by opening it on word doc) below mentioned error list will be useful;

Sr.No. Error Description Error Code
1 The GSTIN is invalid. Please provide a valid GSTIN RET191113
2 No section data or Gross Turnover is available to process the request RET191148
3 The rate entered is not valid according to the Rate List RET191175
4 Date is Invalid. Date of invoice cannot be before registration date. RET191114
5 Error in Json structure validation RET191106
6 Do enter the correct shipping bill date that is on or after Invoice Date and on or before today’s date RET191176
7 Invoice number does not exist. Please enter a valid Invoice number. RET191115
8 Invoice already exist with different CTIN or same CTIN. Please delete the existing invoice and re-upload again RET191133
9 Original Invoice is Invalid. Original invoice cannot be tracked. Please enter correct invoice number and date. RET191124
10 The Place of supply and state code of the Supplier should be different for Inter State supply RET191179

Lastly, filing of correct return is utmost important in GST regime as it will affect the subsequent users returns. While filing of GST returns one must look for these errors and carefully eliminate these errors for successfully filing of GST returns without any errors.

Happy error free filing of returns.

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26 Comments

  1. Anis Wadiwala says:

    The JSON which you are uploading is not valid. If you are an offline user, kindly download latest offline utility from portal and enter the data, click on validate button, generate JSON and try uploading it. Kindly do not modify JSON manually after generating it from offline tool. If you are G2B user, kindly revalidate the payload JSON Structure against schema and try again. If error persists quote error number RT-SCVU101 when you contact customer care for quick resolution.

  2. Neeta Patil says:

    error while validating json file for multiple items in single invoice
    “error : data is not validated successfully”
    Rows having same doc no, doc date, doc type then entered data should contain the same entries in all column except for item details and batch details.
    need help

  3. Ravi KUmar says:

    when i upload json file in GST portal I am getting invalid json file. But the data is in correct format. Please help me to resolve the issue

  4. S.K SHARMA says:

    Sir, while uploading JSON File of Statement 1A for GST Refunds, we are getting an error stating AN OLDER VERSION OF OFFLINE UTILITY HAS BEEN USED TO UPLOAD THE STATEMENT.KINDLY DOWNLOAD THE LATEST AVAILABLE OFFLINE UTILITY FORM THE REFUND APPLICATION AND UPLOAD THE STATEMENT AGAIN , can u please explain the error and how to rectify the error and upload the JSON file

  5. M. S RAVI says:

    with duplicate invoice numbers and value and error in calculation(due to uploading) i filed GSTR1 return, how to rectify the duplicate invoices in Amendment table of next month

  6. Nikhil Sukumar says:

    Sir,
    While the generation of JSON file for GSTR-9C a pop-up window opens which contains two options, Initiate signing and open em signer, but none of the above options were active while clicking, then a box appears which tells “There was an error while signing the JSON. Please click on Generate JSON again.” What could be the reason for this type of issue? Please suggest the reasons.

  7. venkatesan says:

    05/07/2019 17:37:40 7ef71da0-4e72-4313-b309-9cbfcbed68b1 Error Occurred File could not be uploaded! Download the latest version of Offline tool to generate the JSON file or ensure to validate your uploaded file against the template published at Specification Portal.

    pls advise how to clear the above status

  8. vivek says:

    Sir, while uploading JSON File of Statement 1A for GST Refunds, we are getting an error stating INVALID DATA FORMAT, can u please explain the error and how to rectify the error and upload the JSON file

  9. Ayush Goyal says:

    RET191125 Counter party of Invoice and Credit/Debit Note are different. Please enter a valid GSTIN or State code.

    In GSTR 1 when i am adding a credit note detail the following error display on the portal.

  10. Mahavir Jain says:

    In a case where the third party, on whose direction goods are delivered, is a entity located outside India, what will be the place of supply.

  11. L.RADHAKRISHNAN says:

    Dear Sir,

    Thank you for your updates.
    Could you please tell us how to rectify the following error?

    After rectifying all the errors of invoices in offline tool and uploads the same in to GST portal, again it shows some errors. If we generate and download the same, the system shows 404 forbidden. We sent a mail duly attaching the snapshot of the error, GST portal neither replied nor rectified which resulted stuck.

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