Q. User is unable to print the E-way bill as barcode is not displaying
A. This may happen due to non-entry in Part-B. The user is required to enter the Part-B details and generate the E-way bill and thereafter take print of that valid E-way bill.
Q. User is unable to login to the E way bill portal.
A. The user is required to click on “Forgot Username” and “Forgot Password” option. The user must also clear the respective browsing history and reopen the browser.
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Question 1 is contradictory with rules. No information is required under Part-B while goods are dispatched within 50 KM. No barcode will display in such case. So can dealer send goods without barcode ?