The central security agencies have taken serious note of destruction of details of nearly 1.2 crore SIM cards belonging to Idea Cellular, terming it as a “security lapse”, and worked out fresh guidelines for telecom operators for maintaining records of consumers.

In a report, the central security agencies said inquires into the fire incident at Jyoti Warehouse, Aslali in Ahmedabad, where nearly two crore Consumer Application Forms (CAFs) of Idea Cellular were stored, have found that the telecom service provider had outsourced the storage and maintenance of these forms.

The warehouse had CAFs from 1996 onwards when it caught fire in February this year. After the incident it was found that only 80 lakh forms had been scanned while details of 1.2 crore had been destroyed.

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