It is the responsibility of every employers of establishments covered under the Employees Provident Fund Act to ensure updation of KYC details by the employees covered under the Employees Provident Fund Act.

Every employee covered under the Employees Provident Fund Act has to update their personal KYC details from their respective Provident Fund Accounts i.e the UAN Member Account.

To avail the Transfer claim or Advance Withdrawal Claim or Permanent Withdrawal Claim facilities, updating KYC is a mandatory requirement.

Once the KYC details are submitted by the employees, the employer has to verify and approve the KYC details using the Digital Signature registered on the Employees Provident Fund Establishment Portal.

Following are the steps to submit & update employees KYC details in Employees Provident Fund Account:

1. Login to establishment unifiedportal-emp.epfindia.gov.in

2. Select “Approvals” under Member tab on the left side of the page

3. Select the option “DSC KYC” on the right side of the page

4. Attach Digital Signature to the system

5. Select option DSC token and proceed

6. Select the name of the DSC holder appearing in the pop up box and sign

7. Approve all the requests following the above steps.

8. Again Select Members Tab – KYC pending for DS

9. If the records appear – Follow above steps 2-8 and approve the pending requests

10. Again select Members Tab – KYC Seeded by Members

11. If the records appear – Follow above steps 2-8 and approve the pending requests

Author Bio

Qualification: CS
Company: S R Kudale & Associates LLP
Location: Mumbai, Maharashtra, IN
Member Since: 13 Apr 2020 | Total Posts: 14
I am a Practicing Company Secretary located at Mumbai having specialization in Corporate Laws and Labour Laws. Follow my Blog: www.csrohitkudale.com for regular updates. View Full Profile

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129 Comments

  1. Vijayadurai says:

    Thanks for all the information and its initiative. I have a problem with not being able to withdraw my PF. Request your guidance.

    I’m getting an error
    ” Invalid Bank Account Number. Kindly update your bank account details through self mode or employer”

    According to my understanding, I did 2 things and feel this can be the issue.

    I changed my branch of HDFC bank account and Mobile number. ( not linked to my aadhar number)

    I checked in Bank, they have NO clue.

    I’m not working for more than a year now. thus I can not go to my previous employer for any updates.

    Can you help in solving this issue, please?

  2. Hanumanth says:

    Sir,

    I have updated my name in PAN for KYC compliance as per right documents( 10th, AADHAR , DL & Voter ID) , After member profile updated by myside, i called to our present employer for approving the same in KYC , But he have told that, there is some error popping up and unable to do DSC.

    Please suggest way forward

    Thanks

  3. Sandeep says:

    What if it’s been 8-9 yrs that I left my job and now trying to update bank details in KYC so obviously ’employer’ part will not be of any help as I am not working for long but after updating it says – “seeded by member” and “verification under process”. Who will approve this? tried with bank but they have no clue how or where to approve?

    1. CS Rohit Kudale says:

      “verification under process” means bank IFSC will get auto verified by EPFO portal. Some bank’s IFSC gets auto verified and for remaining banks the verification option goes to employer. In your case wait for 4-5 days. If the bank kyc does not get updated within 4-5 days then cancel it and do the KYC again.

      1. Aman Mathur says:

        Hello Rohit,
        In my case first it shows ” verification under process” now from last 2 days its shows ” pending with employer for digital signing” but employer could not find any entry for approval. Please suggest what to do now , I have changed my bank KYC on 22nd of June 2022

        1. CS Rohit Kudale says:

          The KYC entries in employer portal should be checked in “Approve KYC seeded by member”, “Approvals” and “Approve KYC pending for DS”. Check all 3 options and still the entry is missing then delete the entry and submit the KYC again.

  4. Mr. Rahul Kumar Deepak,
    If the portal shows that your bank KYC is pending for digital signing with employer then your employer has still not approved it. Show the screenshot of the status to your employer or delete the KYC request and submit a fresh one.

  5. Rahul Kumar Deepak says:

    Hi,
    I updated my working Bank KYC in EPFO Portal. After 2 weeks I raised concern with my employer, they said they don’t have option to approve and gave a screenshot. When I lodged a grievance with EPFO, they mentioned EPFO doesn’t approve so check with employer. On Portal it shows “Pending with Employer for digital signing”. Now I am stuck whom to ask? Please advise.

    1. CS Rohit Kudale says:

      Mr. Rahul Kumar Deepak,

      If the portal shows that your bank KYC is pending for digital signing with employer then your employer has still not approved it. Show the screenshot of the status to your employer or delete the KYC request and submit a fresh one.

    2. Aman mathur says:

      Hi ,
      My case is also same , showing ” pending with employer for digital signing” but emplyer didn’t get any approval entry, please suggest have u got the solution now

      1. CS Rohit Kudale says:

        The KYC entries in employer portal should be checked in “Approve KYC seeded by member”, “Approvals” and “Approve KYC pending for DS”. Check all 3 options and still the entry is missing then delete the entry and submit the KYC again.

  6. meenakshi bhargava says:

    co has been registered on jan 2022 but pf have to be paid for april 2021 that too of an employee who was on contract basis so how we pay that ?

    1. CS Rohit Kudale says:

      If Company got eligible for EPF with effect from January 2022 then how it is liable to pay dues for April 2021 ?

      If registration in EPF is with effect from January 2022 then you cannot pay EPF dues of April 2021.

  7. subhashini says:

    I updated IFSC code under bank KYC ( SBI bank) in my EPF account, but it is showing verification under process for more than 20 days.
    I approached my bank to approve, it is not appearing for approval in their system.
    I verified names in my bank account , PF account, addhar and PAN , name is same in all docs.

    Pls suggest to whom i can contact to resolve this at earliest.

  8. majrul islam says:

    i have left my job 2 years ago and now i am not doing job . in my epfo which bank account i had seeded is now closed. in this state i had seeded a running bank account with correct ifsc code online through aadhar linked mobile number twice but employer did not approve and got rejected automatically and also i am unable to to the employer office or epfo office to tell them so they approve it. then how can i update my bank account number so that i can withdraw my pf balance online? please help me sir giving the correct way so that i can seed my running bank account and can transfer my pf balance online….

    1. CS Rohit Kudale says:

      You have following options to update the bank kyc

      1. Establish contact with previous employer to update the KYC. It is not a big task to the employer to approve the KYC. Hardly 5 mins it will take

      2. Raise a grievance with EPFO office

      3. Open a bank account with SBI or link existing SBI account if you have through OTP. It will get auto approve in 24-48 hrs without employer’s signature. (This is not trail and tested by me personally but have seen cases in past where the SBI account KYC gets auto approve)

  9. Payal Chakraborty says:

    Hi,
    I am trying to withdraw my pf however i am not able to due to error that my bank account and aadhar details are not validated.. however as i checked multiple times my all kycs are properly updated and bank details with ifsc code is also updated.. however to recheck the facts i personally checked with SBI branch for their ifsc code confirmation but nothing changed… still i am not able to apply for pf.. kindly help me.. i m in urgent need

    1. CS Rohit Kudale says:

      Do all the KYC again. Now you can update your KYC from member portal through One time password facility. Hence no need to approach the employer to approve the KYC requests.

    1. CS Rohit Kudale says:

      First the member has to submit request from UAN login and then employer has to approve it from employer login.

      Login in employer portal – members – basic change requests – tick the name of employee – sign

  10. Sneha Dawda says:

    I want to change my post marriage name in PF. I have trying this since past 2 year online & offline both, but online there is no system of uploading supporting docs and due to Covid no one is allowed to visit PF office. Plz guide what steps needs to be taken and name change can be done.

    1. The member portal does not give the option to download the document. Try from UMANG app. You can file a grievance or visit the EPFO department. You can explain the urgency of matter and meet the person in EDP department.

  11. Sheeja says:

    Hi Team,

    I would like to know how employer can update the KYC Details of employee’s PF after the time limit.The employee resigned one year back but we(employer) had not updated the KYC Details.How can we do it now.

    Thanks

    Sheeja

  12. Uttam says:

    Sir,
    I recently joined a new organisation (previously in other organisation). When I log into EPFO > KYC, it shows Aadhar KYC seeded by employer as “rejected”. My other old employer’s aadhar KYCs are “approved” though.
    1. Why may have the new employer rejected the aadhar KYC?
    2. Will it cause any impact afterwards?
    3. Shall I ask for the reason from the employer or from EPFO helpline?

    Please help..it will be extremely helpful to me.

    Regards

    1. CS Rohit Kudale says:

      The rejections are of two types, one portal rejects it and second employer rejects it. If the portal shows rejected by employer then you can ask the reason to your employer. If you are using the same UAN and Aadhar is linked with the UAN in your previous company then portal will not reject it.

  13. Elton Rodrigues says:

    Hello sir,
    When I try to withdraw my PF amount online on EPFO portal it says “Aadhaar is not authenticated from UIDAI. Please seed your aadhaar kyc”. Any thoughts on this?

      1. Elton Rodrigues says:

        Sir my aadhaar kyc is already approved by employer in my pf account. Do I need to update my aadhaar kyc again to solve the aadhaar not authenticated issue?

        1. CS Rohit Kudale says:

          If you have changed the Aadhar card details or biometrics after the approval of employer then Yes you need to update the Aadhar KYC again on EPFO portal.

  14. Arun Iyer says:

    Sir,
    my Bank KYC was approved by last employer and UAN site shows KYC approved by employer with DSC. The next day I applied for PF withdrawal and my claim got rejected saying ” Claim Rejected MAIL FROM EMPLOYER HAS NOT BEEN RECIEVED REGARDING VERIFICATION OF EMPLOYEE AND BANK DETAILS.
    why this happened and what is the solution.
    Kindly advise
    regards
    Arun

    1. CS Rohit Kudale says:

      Raise a grievance with EPFO or if visitors are allowed in EPFO office then visit and meet the concern person to address this issue.

        1. CS Rohit Kudale says:

          DSC approval is not required to update the date of exit.
          A simple click on approval button is required if employer updates the date of exit and If member updates the date of exit then employer approval is not required at all.

  15. Mahendra Rana says:

    Entire system is a joke. As an employer you have to upload the request letter and then you keep waiting. you can never know when they will approve it.
    I uploaded my dSc on 16th June. No response. I filled a grivance and they disposed off it with a reply to send the dsc through email. I can’t re open the ticket, can’t file ticket again under the same subject So, even after sending email there was still no progress .then Created a new grivance under a new had and the concerned officer said their portal is under upgradations and my grivance was disposed off. even after 3 more days they have not approved my dsc. and most importantly they send me a notice for default in epf.
    This is how they they work. you beg them you bow down to them if they pleads they will work else even God can’t make them work

  16. Sumit says:

    I have done correction in my PF name as per adhar, that is pending to be approved by emoloyer, within how many days the emoloyer will approve the KYC details

  17. sathish says:

    hi sir /madam I will do PF correction and name date of birth any problem I will do and call this number 7975289871 it will cost for you

  18. Akash Singh says:

    Sir my of balance is 5k rupees and i add nominey and bank detail

    But esign approval is pending

    I go to employer unified portal but I don’t have id and password
    I apply for forgot password then they say pan number is wrong

    How it’s possible
    Gg

    1. sathish says:

      hi sir /madam I will do PF correction and name date of birth any problem I will do and call this number 7975289871 it will cost for you

  19. Akash Singh says:

    Sir my of balance is 5k rupees and i add nominey and bank detail

    But esign approval is pending

    I go to employer unified portal but I don’t have id and password
    I apply for forgot password then they say pan number is wrong

    How it’s possible

  20. anil says:

    dear sir,
    my presant employer not approvel mybank and pan kyc so is possibel that my old employer can approve my bank and pan kyc using his digital signature pls help me

    1. CS Rohit Kudale says:

      Yes your previous employer can update your KYC from Member profile option. But it is very unlikely your previous employer will take the trouble. Question is why is your present employer refusing to update your KYC ?

    2. Ajay dwivedi says:

      Sir please aproved karwa dijiyega employees company ko kitne se bol raha hu company aproved nahi kar rahi esliye apko mail karna pada sir please request apko ajay dwivedi

      1. CS Rohit Kudale says:

        Main Govt ka person nahi hu. Main aapki KYC approve nahi kar sakta. Employer nahi kar raha to aap PF dept mai jaa ke compliant kar sakte ho.

    3. sathish says:

      hi sir /madam I will do PF correction and name date of birth any problem I will do and call this number 7975289871 it will cost for you

  21. Pravin Prakash Bandbe says:

    I am working as a accountant in a company. There is a wrong KYC of a employee seeded by HR and now we have to reject it.
    How to reject KYC seeded by employer?

  22. Pavan Kumar says:

    Hi, I’m trying to update my KYC for the pf account which I had when I was working with a company 7 years earlier. So will that employer be notified to approve the KYC or the candidate needs to remind him for the signature?

        1. CS Rohit Kudale says:

          Internet Explorer 9. You will get Java on Google. Add unifiedportal-emp.epfindia.gov.in link in exceptional sites in advance settings of Java configuration.

  23. Sharadha Chavan says:

    Hii sir when I’m applying it showing error that bank kyc not digitally approved please help me with this ..I spoke with my office accountant he told from my side everyone approved

    1. sathish says:

      hi sir /madam I will do PF correction and name date of birth any problem I will do and call this number 7975289871 it will cost for you

  24. Amit Saha says:

    Dear Sir,
    We would like to draw your kind attention that we are unable to approve any Request in EPF by DSC. We are using Firefox 48.0 as Browser and JAVA Version 8 Update 261. Please help.

  25. palakunta Nagapurna says:

    sir, actually before 3 months i have entered wrong bank account number in kyc due to mismatch of account book. My employer rejected that bank account number in kyc portal.after that i have entered correct bank account number, but it’s not updating . it showing loading . it’s not visible in kyc pending for approval portal also. what i have to do? Give me suggestion

  26. Waseem Akram says:

    Adhar authentication it’s cuming failed it’s hows visit epfo office to update adhar udai … For adahr update changes already done approval from employer. And it’s showing pending from epfo delhi approval

  27. Waseem Akram says:

    Dear sir in my adhar card initial eas mismatch adn I have changed througj epfo portal from our employer side has been approved for adhar update but still from delhi epfo approval is pending.. What to do sir how long it takes to get approved

  28. Shviva says:

    Sir my KYC is not approved from a week submitting to the employer approval. I left my company a year ago They”re not attending my calls in this case what i can do, i reach them but i can reach EPFO near my new location.

  29. Ujjwal Mukherjee says:

    Mera bank account UAN main add nahi ho raha hai , maine online KYC karchuka hoon par abhi tak approval nahi hua, or documents ko kaise employer ke pass bheju by post ya kisi or tarike se.

  30. KiranKumar says:

    Subject: PAN approved but not verified.
    Dear Rohith Sir,
    My Aadhar has been approved by my previous company and verified by UADAI and,
    PAN has been Approved by the same previous company but not verified by ITD(Income Tax Department).
    My question are:
    1.Who verifies PAN details ?
    2.Can Employer verify PAN?
    3. Whether PAN has to be verified only by ITD (Income Tax Department) ?

    Thanks with Regards
    KiranKumar
    [email protected]

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