consumer protection act

Amendments Proposed in Consumer Protection Act to Facilitate Faster Disposal and On line filing of consumer complaints

The Government has introduced Consumer Protection (Amendment) Bill, 2011, in Lok Sabha on December 16, 2011, to facilitate quicker disposal of cases and to widen and amplify the scope of some of the provisions of the Act. The enactment of the Consumer Protection Act, 1986, was an important milestone in the field of consumer protection. [...]
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Goods and services hired for commercial use not covered by Consumer Protection Act

The Supreme Court last week stated that goods and services hired for commercial purposes cannot be the subject matter of a consumer complaint under the Consumer Protection Act. It set aside the judgment of the National Consumer Commission in the case
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Companies cannot pay damages in installments- state consumer commission

Mumbai- Till fairly recently, parties held guilty in consumer forums delayed shelling out compensation by paying only a part or by seeking adjournments. Not anymore. The state consumer commission has, among other measures, precluded payment of compen
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Provision of Electricity – Whether sale of goods or supply of service ?

In the Supreme Court of India KARNATAKA POWER TRANSMISSION CORPN. v. ASHOK IRON WORKS PVT. LTD Dated-  February 9, 2009. Point of dispute – Consumer Protection Act – provision of Electricity – Whether sale of goods or supply of service ? Held: for the limited purpose of Consumer Protection Act, it is supply of service.
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RBI ask banks to clear local cheques within a day and of outstation cheques within 14 days

Banks were told by the Reserve Bank of India  on Tuesday to ensure clearance of all local cheques within a day and of outstation cheques within 14 days. Compliance is to be reported within a month. Each bank branch is to display the cheque collection policy prominently on the banks’ website. Failure to adhere to the [...]
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Delays in cheque clearing – case no. 82 of 2006 before National Consumer Disputes Redressal Commission

NOTIFICATIONS NO. DPSS.CO. (CHD) NO. 873 / 03.09.01/ 2008-09, DATED 24-11-2008 As you may be aware, during August 2006, a case was filed before National Consumer Disputes Redressal Commission, New Delhi (the Commission) under the Consumer Protection Act, 1986, inviting attention to the delays in cheque clearing and, specifically, to the issue of float in [...]
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National Consumer Commission fined Kaun Banega Crorepati – 3 Rs. 1 Crore for unfair trade practice

Kaun Banega Crorepati – 3 which ran on Star Plus TV from January 2007 to April 2007 under the anchor of Shah Rukh Khan, was running a contest called “Har Seat Hot Seat” in which TV viewers were invited to participate. The contest consisted of answering an objective type question with four possible answers. TV [...]
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SC rules provident fund subscriber is ‘consumer’

The Supreme Court has held that services rendered by the office of Regional Provident Fund Commissioner of the Employees Provident Fund Organisation will fall within the ambit of ‘service’ under the provisions of Consumer Protection Act (1986) and the subscriber under the Provident Fund scheme is a ‘consumer’ under this Act.
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