banking services

Banking Services Set to Improve

With a lot of uncertainty and lack of direction in the Indian banking sector in 2011, more so on regulatory front, the services are expected to improve, as banks tend to become customer centric. The bankers have started feeling the need provide prompt and better services to its all segments of customers, both in private and public sector.
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Financial Inclusion by Extension of Banking Services – Use of Business Correspondents (BCs)

Banks are permitted to appoint the following entities as BCs, in addition to the entities presently permitted: (i) Individual kirana/medical /fair price shop owners (ii) Individual Public Call Office (PCO) operators (iii) Agents of Small Savings schemes of Government of India/Insurance Companies (iv) Individuals who own Petrol Pumps (v) Retired teachers and (vi) Authorised functionaries of well run Self Help Groups (SHGs) linked to banks.
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High Level Committee to Review Lead Bank Scheme – Providing banking services in every village having population of over 2000 by March 2011

The Committee, inter-alia, recommended broadening of the scope of the Scheme to specifically cover financial inclusion, role of State Governments, financial literacy and credit counselling, 'credit plus' activities, formulation of time bound Development Plans to facilitate 'enablers' and remove /minimise 'impeders' for banking development for inclusive growth and debt settlement and grievance redressal mechanisms. On the basis of recommendations of the Committee and a..
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