Income Tax Refund- Know the Status & FAQ

• Sunday, July 5, 2009, 7:31
• Income Tax
• Articles

Introduction:- The refund banker has been implemented from January 24, 2007. The refund banker facility is initially operational for taxpayers assessed in specific charges in Delhi, Patna, Bangalore, Chennai, Mumbai and Kolkata and all  taxpayers (excluding corporate and exemption charge) of the six cities i.e. Delhi, Patna, Bangalore, Chennai, Mumbai and Kolkata are covered under the scheme.

Who will send the Refund?:- The State Bank of India (SBI) is the refund banker to the Income Tax Department (ITD). The Cash Management Product department of SBI (CMP SBI) processes the refunds under the refund banker scheme. Details of refunds are forwarded to CMP SBI by the ITD. CMP SBI processes the refunds and sends the refund intimation to the taxpayer.

Mode of Refund:- There are two modes of refund; i.e. ECS and paper. If the taxpayer has selected mode of refund as ECS (direct credit in the bank account of the taxpayer) at the time of submission of income return and provided the correct account number along with the MICR code, the refund will be effected through ECS by CMP SBI. A physical advice of refund credited will also be sent to the taxpayer by post. From May 2008 refund is also effected by National Electronic Fund Transfer (NEFT).

For taxpayers who have not opted for ECS, refund will be disbursed by cheque or demand draft. The refund instrument will be dispatched by speed post by CMP SBI at the postal address mentioned in the income return.

How to  know the status of Income Tax refund:- The taxpayer can track the status of its refund from the NSDL-TIN website www.tin-nsdl.com by clicking on “Status of Tax Refunds”. Refund status can be tracked by entering the PAN and Assessment Year for which refund is to be tracked.

Status of the refund can also be tracked by contacting the help desk of SBI at 080-26599760.

In case of Change of Correspondence Address:- The tax payer should contact its Assessing Officer and inform about the change in the correspondence address.

If Bank account mentioned in ITR closed of Account number been changed: – In case of change or updation in the bank account number the taxpayer should provide the correct account number along with the MICR code where credit is to be effected to the Assessing Officer.

ECS advice Received but amount not credited to Bank Account:- In case credit is not effected in the taxpayer account through ECS but the refund advice has been received by the taxpayer the tax payer should contact the Assessing Officer and provide the correct account number and MICR code where credit is to be effected. The Assessing Officer will inform SBI to send a fresh refund cheque to the taxpayer.

Date of encashing the refund cheque expired:- The tax payer should contact their Assessing Officer as well as CMP SBI at the below address:
Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Phone Number: +91-22-2687 4800

Mistakes in the name, assessment year, PAN, account number printed on the refund cheque :- In case of any mistakes on the refund cheque delivered to you, the following should be done:

i) Send the original refund cheque to CMP, State Bank of India at SBIFAST 31, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri East, Mumbai – 400 093, Phone Number: +91-22-2687 4800, along with a letter informing the mistakes on the refund cheque.

ii) Send a copy of the letter along with a copy of the refund cheque to your Assessing Officer.

iii) Retain a copy of the letter and refund cheque with you.

Somebody else’s refund cheque / advice is delivered to me :- You should contact SBI at the following address and return the refund cheque / advice.
Cash Management Product
State Bank of India
SBIFAST
31, Mahal Industrial Estate,
Off Mahakali Caves Road,
Andheri (East)
Mumbai – 400 093
Phone Number: +91-22-2687 4800

How to  know whether the refund record has been generated for the taxpayer:- The taxpayer can track the status of its refund from the NSDL-TIN website www.tin-nsdl.com by clicking on “Status of Tax Refunds”.

Refund status can be tracked by entering the PAN and Assessment Year for which refund is to be tracked. a

Status of the refund can also be tracked by contacting the help desk of SBI at 080-26599760.

Related posts:

1. Track your tax refund status online now
2. Want Income Tax Refund Faster – Opt for ECS
3. Now Expect Income Tax Refund in Four Months
4. Know If your Income Tax Refund been returned undelivered
5. Claim Interest on Income Tax Refund for delay

Tags: Income Tax Refund

36 Comments on “Income Tax Refund- Know the Status & FAQ”

• Rajesh wrote on 10 July, 2009, 16:17

  Thanks a lot for this information. It helped me a lot.

  Cheers,
  Rajesh.
• Sandeep Kanoi wrote on 11 July, 2009, 0:31

  Pleasure all ours.
• RAJAN NARAYANSWAMY wrote on 23 September, 2009, 4:26

  no response to my grievance for it refund not received by either it office or by sbi as i have posted on national complaints forum

  PAN NO. AAAPN 4729K
• Prashanth wrote on 24 September, 2009, 6:05

  Status of the refund cannot be tracked by this
  www. tin-nsdl. com or help desk of SBI at 080-26599760. they always say same /recorded message . Visist your assement officier & pay some bribe to move pending cases..
  my IT Refund for 2007-08 still pending , although i visited & pay assement officeir ten percent amount:( he will mint lot per day like this… i should have been assement officeir & taken lot of money instead wasting in SW & getting nothing payed
• Sandeep Kanoi wrote on 25 September, 2009, 0:37

  Hmm. Instead of paying bribe we can file an RTI if we haven’t got our refund in time and trust me its effective.

  http://www.taxguru.in/rti/income-tax-refund-and-right-to-information-act-rti.html
• arunsrinivas wrote on 1 February, 2010, 10:33

  arunsrinivas–Pan card no AAYPS2748F
  refundof Rs24370/- has to recived given all details as required by you r letter ref;nil dated1st of july2009givenbank a/c etc subsequenly we have requested to post the chq to mumbay hence i am in mumbay now my father met your officer and requested he has agreed to post the chq. still date not recd u pl kindly see that the chq has to be posted immediately thanking you
• arunsrinivas wrote on 1 February, 2010, 10:33

  not recd yet the refund
• ushadwaraka wrote on 23 April, 2010, 17:21

  ushadwaraka
  PAN Card;No;AHFPD4899Q
  Refund of RS399/- for the year 2009-2010 files
  no reply when i call several times
  can u see that refund can get it as aly she has fnational Bankiles all the years but no tax
  the refund amount is from TDS from one of the National bank
  april23ed 2010
• ushadwaraka wrote on 23 April, 2010, 17:22

  not recd yet
  ushadwaraka
• Maria Paul wrote on 18 May, 2010, 13:55

  Hi,

  I would like to have the local office address for ward # 14(1)Bangalore to Send a copy of the letter along with a copy of the refund cheque to the Assessing Officer.

  The helpdesk SBI at 080-26599760. they always say same /recorded message

  Please help

  Regards,

  MariaPaul
• Pradeep wrote on 4 June, 2010, 16:47

  Hi,

  I have already received the refund but bank account changed, requested to reissue the cheque in new account with correct name but till now i have not received any reply from head office.
  my pan no is ARMPP6115C

  Please give me the solution.

  Thanks
  pradeep
• EDWARD THOMAS wrote on 27 July, 2010, 18:31

  I have tried several times to know who could help me get my refund for the year 2007-2008 filling done in the year 2008 Sept 18th. but all in vain .I wonder if I will get it bor not. However My PAN no is AFLPT4777K . iF SOME ONE COULD GUILD ME . iT WOULD BE NICE .
  With Regards
  EDWARD THOMAS
  09837787850
• Ashok Pandurang Mulgund wrote on 6 December, 2010, 23:46

  My pan No.ADHPM9321Q and my refund cheque was issued by SBI Mumbai and despatched to Muzaffarpur(Bihar)on 9/11/10 by Speed Post Docket EW511843862IN which reached Muzaffarpur on 18/11/10 and taken for delivery on 18/11/10,as I was not available there at that time so same day it was sent back to Mumbai(Ref No.CMPP3470898)which reached Mumbai on 25/11/10 with reason postal address incoreect which is not true.Now let me know how I can get my refund cheque back?
• amitabh Bhattacharya wrote on 10 March, 2011, 15:02

  Sir/ Madam Having
  Pan No. AINPB2559C Communication Reff. No. CPC/0910?1001616306 Refund Sequence No. 7000643306, Year 2009-2010,Rs. 4250/- My refund Chequ / DD had come but due to resident siffting problem may be post gone back to you.
  SO I will reuqest you to kindly send it back on this address
  Amitabh Bhattacharya C/o Power Engineering I Pvt Ltd. Cosmos Bldg.503,504, 5th Floor, orod Mhapsa, Bardez, Goa 403507. Mob No 9326127063, amitabh_1771@rediffmail.com
• Norbert Pereira wrote on 14 March, 2011, 14:11

  PAN No.AQSPP3352Q. Assessement year 2009-10. Refund cheque returned undelivered as address is changed. Speed Post Ref. No.EY2295052521N. Please let me know whether I can come and collect it from SBI Mahakali caves branch. What is the procedure to collect the returned refund cheque of income tax
• Prakash chandra baheti wrote on 20 March, 2011, 10:02

  Hi,

  I have not received the refund of Ass. year 2010-2011 my pan no is ARMPP6115C

  Please give me the solution.

  Thanks
  pradeep
• Prakash chandra baheti wrote on 20 March, 2011, 10:04

  Hi,

  I have not received the refund of Ass. year 2010-2011 my pan no is AIHPB5320P

  Please give me the solution.

  Thanks
  prakash
• Susil wrote on 29 March, 2011, 2:47

  Refund cheque returned undelivered: Solution
  As many people having this issue and with no good reply, thought I will put the steps here.
  Go To https://incometaxindiaefiling.gov.in and register yourself.
  Log in using your PAN and password
  Go to home page–> My Account–> Response sheet..CPC.. (Menu)
  Select the year of Tax refund having issue
  It will show in result page status like “No such address” etc with a link to your response sheet(PDF doc)
  Fill the PDF form and send it to CPC via post. You are done
• RANGASAMY wrote on 30 March, 2011, 10:41

  MY PAN NO:ANFPR4411A ASST YEAR 2010-11 CHEQUE RECEIVED THE AMOUNT OF RS.4470 /-
  BANK ACCOUNT NO:133910125096 MICR NO:641015103. Already send the mistake cheque to the senders address. They are no response to me. Please send the new cheque in my below address
  N. Rangasamy
  3/50, Kurukkupalayam
  semandampaalayam,
  Palladam(TK)
  Coimbatore(Dt) Pin-641 663
• PRADEEP VERMA wrote on 22 May, 2011, 23:02

  Hi,

  I have not received the refund of Ass. year 2010-2011 my pan no is AGEPV2289E

  Please give me the solution.

  Thanks
  pradeep VERMA
• colonel psyadav wrote on 24 May, 2011, 12:09

  communication refrence no CPC/1011/14/1006189050
  ASSESSMENT YEAR 2010-2011.

  PAN NO AAQPY3630E
  E FILE ACKNOWLEDGEMENT NO 165279231300910
  I HAVE BEEN TOLD BY CPC BANGLURU THAT SBI BOMBAY HAS BEEN REQUESTED TO SEND MY REFUND CHEQUE ON THE 19 MAY 2011. PLEASE LET ME KNOW THE STATUS. COL P S YADAV. CELL NO 9871753331.
• Ashok Ram Patil wrote on 27 May, 2011, 16:12

  Sir
  Pan No. AQFPP2281H, Year 2009-2010, My refund Cheque / DD had come on my previous address, but now i have been shifted to poona.

  So I will reuqest you to kindly send it back on this address
  Ashok Ram Patil. C/o Shantaram Paulad Patil, Sarve No 13/8, Satavwadi, Hadapsar, near Ambedkar Sanstha, Pune-411028. patil.ashok@rediffmail.com
• SATYAJIT MUKHERJEE wrote on 2 June, 2011, 10:04

  RESPECTED SIR,

  MY PAN NO ABHPM2276L, ALREADY PROCESS RKL-1 FOR REFUND ON MARCH 2010. BUT UPTIL NOW I HAVE NOT RECD ABOVE RETURN. FOR RS. 41194/-. PLEASE DEAILS REFUND STATUS OVER MAIL.

  WARM REGARDS
  FOR SATYAJIT MUKHERJEE
  GOPINATH GALI MAIN ROAD RAJGANGOUR,
  DIST- SUNDERGARH
  PIN-770017, MO NO 9437045174
• SATYAJIT MUKHERJEE wrote on 2 June, 2011, 10:06

  RESPECTED SIR,

  MY PAN NO ABHPM2276L, ALREADY PROCESS RKL-1 FOR REFUND ON MARCH 2010 ASSESMENT YEAR 2008-2009. BUT UPTIL NOW I HAVE NOT RECD ABOVE RETURN. FOR RS. 41194/-. PLEASE DEAILS REFUND STATUS OVER MAIL.

  WARM REGARDS
  FOR SATYAJIT MUKHERJEE
  GOPINATH GALI MAIN ROAD RAJGANGOUR,
  DIST- SUNDERGARH
  PIN-770017, MO NO 9437045174
• Arunava Jati wrote on 8 June, 2011, 23:00

  Sir
  Pan No. AHJPJ8786A, A.Y 2008-2009, My refund Cheque / DD had come on my previous address, but now i have been shifted to KOLKATA.

  So I will reuqest you to kindly send it back on this address

  Arunava Jati
  5/3E Genexx Valley Complex,
  Joka.
  Kolkata-700104
  Ph-9883223090.
• KULDEEP PARETA wrote on 9 June, 2011, 10:09

  I have filed return for AY 2009-10 claiming refund of Rs.38030. When i went to assessing ao in delhi wards 23(1) they say it shows already paid. i have given the bank statement from march to may 2011 but there is no entry for refund. Bank a/c-706131759 Indian Bank, GK-I, delhi-48
  PAN-ASAPP0187F
  pls help
• VARSHA D. GAIKWAD wrote on 16 June, 2011, 20:15

  dear sir/madam my pan no is APMPG9058F AND MY cheque [refund]return goes to sbifast.
  because the address is not proper!
  my latest address is
  147, JEEVAN KATHOKE
  HANUMAN NAGAR NAGPUR
  PIN NO 440009
  MAHARASHTRA
  please send my refund cheque on given address! thank you
  ASSE YEAR 2010-11
• Ramesh wrote on 11 July, 2011, 16:48

  dear sir/madam my pan no is ANIPR0315A AND MY cheque [refund]return goes to sbifast.
  because the address !
  OLD NO – 40/1,NEW NO – 39,
  3RD CROSS , MARAPPA GARDEN,
  BENSON TOWN POST,
  BANGALORE – 560046
  MOBILE NO – 9342407180
  please send my refund cheque on given address! thank you
  ASSE YEAR 2009-10

  Reply
• letselschade wrote on 19 July, 2011, 5:40

  Spot on with this write-up, I really think this web site wants much more consideration. I’ll in all probability be once more to read much more, thanks for that info.
• santosh Kumar wrote on 8 August, 2011, 14:53

  dear sir,
  My PAN No.is- AOIPK3807K. I,m filling the TDS refund in Muzaffarpur(Bihar) AY 2008-09 or 2009-10. but till date i can’t get any year refund .i am not geting any refund through I-Tax deparment .our bank A/C In SBI Muzaffarpur branch in Bihar. so please clear my refund as soon as possiable and get reponse please.
  Santosh Kumar
  Address;-2/9 sri nagar colony
  (Gobersahi-Chowk),
  Muzaffarpur(Bihar)842001
  Mob:-09934203499
• ashok wrote on 6 October, 2011, 9:19

  sir my pan no is CFCPS2063C Assessment year 2009-10. Refund cheque returned undelivered as address is Change . My latest address is Hav ashok sarade Ramanand 55(I)Mech Bde c/o 56 APO PIN 908055.PL sand pl Refund immediately
• ashok wrote on 6 October, 2011, 9:28

  My pan no is CFCPS2063C MY REFUND IS ALWAY SAND YOU IN 26 JUN 2011 BUT DELIVERY GO TO BACK FOR DUE TO WRONG ADDRESS PL DELIVER MY cheque to LATEST ADDRESS HAV SARADE ASHOK RAMANAND 55(I) MECH BDE C/O 56 APO PIN 908055
• nagarajulu wrote on 21 November, 2011, 15:33

  sir my pan no is AEQPN 4095Q Assessment year 2010-11. Refund cheque returned undelivered as address is Change . My latest address is Hav c/o p.prasad h.no 6-1-54,kanteshwar,nizamabad (dist) andhra pradesh -503002.PL sand pl Refund immediately

  Reply
• g.swathi wrote on 21 November, 2011, 15:35

  sir my pan no is ASRPG1455G Assessment year 2010-11. Refund cheque returned undelivered as address is Change . My latest address is Hav c/o p.prasad h.no 6-1-54,kanteshwar,nizamabad (dist) andhra pradesh -503002.PL sand pl Refund immediately
• Vivek Agrawal wrote on 23 November, 2011, 11:11

  Hi Friends, I have read all of your queries and all problems can be solved.
  I am an employee at a Tax Consulancy Firm and I can help You all at a very nominal Charge. We also file returns for the Tax Payers all over India and assure that the refund will be despatched quickly for the returns prepared by us.
  My no. 9861143021
  9040552466
• Dinanath Kashainath Jadhav wrote on 21 March, 2012, 12:34

  can any body help me in getting status of my ITRO .I hv sent the request on line on 1st  March 12
  My email ID jadhavdinanath@yahoo.co.in

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