CA Sandeep Kanoi
Income Tax Refund cheque issued by CPC Bangalore Returned undelivered or not been credited due to wrong account info, expired cheque etc?
Now days Assessee who file their Income tax Return online gets their refund cheque issued by CPC Bangalore. Refunds are issued by two modes:-
1. By crediting the refund amount in Assessee’s bank account if the Assessee has correctly mentioned his bank details in Income tax Return Filed by him.
2. By sending Income Tax Refund Cheque if Assessee failed to submit or correctly mention his bank account details in Income tax Return filed by him.
In case of Physical cheques there may be chances that after filing of Income tax Return Assessee has moved to new address and his Income tax Refund cheque issued by CPC Bangalore returned back for non-delivery. There may also be a chance that although address is not changed but Assessee could not receive the refund order as no one was there on the day when cheque was delivered or Refund cheque returned undelivered by the postal department as the house was locked.
Further in case Assessee has applied for ECS but has entered wrong account details or account of which details been entered is closed and ECS to such account been failed.
In such cases one question arises what Assessee should do to request reissue of Refund cheque or how to request Credit of that account in his bank account and how to intimate the change in address?
1. Logon on to https://incometaxindiaefiling.gov.in/ with your user ID and Password.
2. Go to MY Account →Refund Reissue Request
3. Screen below appears, you need to enter the necessary details and click on submit button.
REFUND REISSUE SCREEN
Intimation Pictorial Representation:
6. ECS Mode: Select mode of Refund reissue, Bank Account Details – Can be changed, if required, category and click submit.
9. Paper return which were processed at CPC, refund reissue can be applied only through sending response directly to CPC.
10. Please note that from AY 2013-14 onwards, Assessee need enter IFSC code instead of MICR code for
11. Find below the table with reasons for refund failure at CPC and the resolution thereof.
Assessee needs to download the address/bank-details modification form (Response Sheet) from the website of Income Tax department, fill the same and after that he needs to send the same by ORDINARY or SPEED POST alongwith cancelled cheque and other supporting documents to :
“Income Tax Department – CPC, Post Bag No – 1, Electronic City Post Office, Bangalore – 560100, Karnataka”
To Download the Response Sheet Assessee need to take Following steps:-
1. Visit https://incometaxindiaefiling.gov.in/portal/index.do
2. Enter login details.
3. After login go to sub menu ‘Response Sheet For Refund Failure Status‘ under the main menu ‘My Account’ (Please note I have not found the link in Menu which was there earlier)
4. Download the response sheet.
It is to be noted if there is any change in address of the Assessee needs to get the same updated with PAN master database by filing Form No. 49Afor correction in PAN Data.
For the knowledge of our viewers we are producing below the Format of Response Sheet
To view Refund/ Demand Status, please follow the below steps:
Step 1 Login to e-Filing website with User ID, Password, Date of Birth / Date of Incorporation and Captcha.
Step 2 Go to My Account and click on “Refund/Demand Status”.
Below details would be displayed.
Taxpayer can now view Refund/ Demand Status.
(Article was first Published on 24.08.2011 and republished on 24.05.2016 with inputs from Income Tax e-filing website)