In this Article we have discussed 28 Most Common Reason for Failure / Return or non-issuance of Income Tax Refund and Solutions for the same. Some of the common issues are Expired Cheque, Incorrect A/C No , House Locked, Party Shifted,Incorrect MICR code/unavailable etc. Detailed Desciption of all the reasons is as follows :-

1. Expired Cheque

Your refund cheque has been expired. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above.

2. Incorrect A/C No

The account number provided by you was incorrect. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.

3. House Locked

The refund cheque dispatched was returned since the house was locked. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above.

4. Party Shifted

The refund cheque dispatched was returned as the concerned party was not available at the address provided. You are requested to apply for refund reissue to claim your refund by updating the new address. The refund reissue can be applied through online by following the procedure given above.

5. No such Address

The refund cheque dispatched was returned as the address provided was incorrect. You are requested to apply for refund reissue to claim your refund by updating the new address. The refund reissue can be applied through online by following the procedure given above.

6. No such person

The refund cheque dispatched was returned as the concerned person was not available at the address provided. You are requested to apply for refund reissue to claim your refund. The refund reissue can be applied through online by following the procedure given above.

7. Incorrect MICR code/unavailable

The MICR code provided by you was incorrect or not provided. You are requested to apply for refund reissue by providing the correct MICR code to claim your refund. The refund reissue can be applied through online by following the procedure given above.

8. Account has been closed

The account number provided by you was closed. You are requested to apply for refund reissue to claim your refund with new account number. The refund reissue can be applied through online by following the procedure given above.

9. Account Description incorrect

The account description provided by you was incorrect. You are requested to apply for refund reissue to claim your refund with correct account description or with new account number. The refund reissue can be applied through online by following the procedure given above.

10Address given for dispatch is a foreign address:

It is found from our records that you have requested the refund cheque to be dispatched to a foreign address (as mentioned in your return of income).Hence, you are requested to provide a valid Indian address. The refund reissue can be applied through online by following the procedure given  at following post- How to Request re-issue of Income tax Refund? Please contact SBI Call center 18004259760 for help further.

11. Mandatory fields missing : ( Account Number/Account Name/Account Type/Address 1/City/State/Pincode)

Mandatory fields like Account Number, Account Name, Account Type, Address line 1, City, Pincode were not provided by you. You are requested to apply for refund reissue to claim your refund by providing the above mentioned mandatory details. The refund reissue can be applied through online by following the procedure given above.

12. Incorrect A/C Number Length

The account number provided by you was incorrect. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.

13. Invalid A/C Number

The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.

14. Invalid A/C Number: Between two special characters there should be atleast one alphabet/number

The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.

15. Invalid A/C Number: First Character in A/C No should be an alphabet/number only

The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.

16. Invalid A/C Number: Last Character in A/C Number should be a number

The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.

17. Invalid A/C Number: Numeric string between alphabets or special characters cannot be all zeros

The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.

18. Invalid character in A/C Number

The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following the procedure given above.

19. Address not valid: Invalid characters or too long address

The address provided by you was too long. You are requested to apply for refund reissue by providing the correct address to claim your refund. The refund reissue can be applied through online by following the procedure given above.

20. Invalid character in Account Name or Name too short

The account name provided by you had invalid character or name too short. You are requested to apply for refund reissue by providing the correct account name to claim your refund. The refund reissue can be applied through online by following the procedure given above.

21. No numeric digit in Account Number

The account number provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following procedure given above.

22. Invalid IFSC code

The IFSC code provided by you was invalid. You are requested to apply for refund reissue by providing the correct account number to claim your refund. The refund reissue can be applied through online by following above.

23. Name mismatch with Bank account holder

The account number provided by you had a name mismatch. You are requested to apply for refund reissue by providing the correct account number or name to claim your refund. The refund reissue can be applied through online by following

24 . Death of person and account is on hold.

In case of death of an assessee, legal heir can do the following steps:

– Need to approach to CPC with request and await for CPC communication in this regard.

– On receiving the communication, kindly contact your jurisdictional AO along with relevant proof.

– After verification, if the Jurisdictional AO approves the legal heir claim, refund will be routed to your bank account.

25. Account is under attachment by court/IT.

 Contact SBI Call center 18004259760 for help.

26. Account holder KYC is pending.

Contact SBI Call center 18004259760 for help.

27. Account details given are other than Current Account or Saving Bank Account.

Contact SBI Call center 18004259760 for help.

28. Minor assessee has attained majority and fresh documentation is pending.

Contact SBI Call center 18004259760 for help.

(Compiled by CA Sandeep Kanoi with inputs from Income Tax India E-filing website)

Also Read-How to Request re-issue of Income tax Refund?

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  • CA. M. Lakshmanan

    The response from the call centre number of SBI is of no use; Though it has been said that the refunds will be credited directly to the accounts of the assessees cheques are also sent.

  • VISHWAS BANSAL

    i think you did only copy and paste without properly read the material and also only for wrong account number you has streach it into 7 point.

    • Sir, Instead of what and how we have done, Please let us know if you found any mistake in the article. So that we can rectify the same. We do not write article only for intellectuals , articles are also for General public and they appreciate the info in simple language and with all possibilities.

  • CA Tushar Bhatt

    Partnership Firm who has closed the business operation and also closed
    all the bank accounts while refund is of some thousand of rupees in such
    cases contacted to various department of income tax however they have
    no answers or solutions for refunding such amount.

    • Noname

      Write to Commissioner and Ask him to Issue Cheques in the name of all of partners in PSR or in the name of one partner along with Indemnity Bond to be submitted signed by all Partners stating their consent for such remedy.

  • Sekaran

    Digitisation has only given more handles to catch an honest tsx payer. Are the rules meant to imprive tax collection or to load the ITOs more work? Mr jaitley has lost sight if the problems if ordinary tax payers. He thinks everybody us a thief! That is clear from the rules, sub rules, clarifications etc etc. Dies the FM exoect every to be a supreme ciurt lawyer?? What a shame! On the one gand PM wnats simolification on the other soft ware engineers make it so much mire cimplicated! Where is the ciuntry going?

  • sanda

    vitta mantri me budhdhi kam ho to?

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